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Shipping & Returns

Shipping Policy

At Josephine’s Boutique, we take pride in ensuring your orders are processed efficiently and delivered in a timely manner. Please review our shipping regulations below:

 

Processing & Shipping Time

  • Orders are processed within 1-3 business days after purchase.

  • Shipping occurs every Wednesday. Orders placed after Tuesday at 11:59 PM CST will be shipped the following Wednesday.

  • Standard shipping typically takes 5-7 business days after processing, depending on the destination.

 

Shipping Rates & Carriers​

  • Shipping rates are calculated at checkout based on package weight and destination.

  • We ship via trusted carriers such as USPS, UPS, or FedEx to ensure safe and timely delivery.

 

Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email. Please allow 24-48 hours for tracking updates.

 

Shipping Address

  • Please ensure your shipping address is correct before placing your order. Josephine’s Boutique is not responsible for delays or lost packages due to incorrect addresses.

 

Delays & Issues

  • Shipping times may be affected by holidays, weather conditions, or carrier delays.

  • If you experience any issues with your order, please contact our customer service at [insert contact email] within 48 hours of delivery.

Return & Exchange Policy

At Josephine’s Boutique, we take great care in providing high-quality products and ensuring customer satisfaction. Please review our No Return Policy before making a purchase.

 

All Sales Are Final

  • Due to the nature of our business, all sales are final. We do not accept returns, exchanges, or refunds.

  • Please review product descriptions, sizes, and details carefully before placing your order.

 

Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us at [insert contact email] within 48 hours of delivery.

  • To process a claim, provide a clear photo of the damaged or incorrect item along with your order number. We will assess the issue and determine an appropriate resolution.

 

Lost or Stolen Packages

  • Josephine’s Boutique is not responsible for lost or stolen packages once they have been shipped. If your tracking shows “delivered” but you have not received your package, please contact the shipping carrier directly.

 

Order Cancellations

  • Orders cannot be canceled or modified after they have been placed.

 

We appreciate your understanding and support of our boutique. If you have any questions, feel free to reach out to our customer service team.

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